The Fire Time Podcast

For the industry and by the industry—these episodes will help you run a better fireplace business.

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Past Episodes

Holly Reed – Episode 203 – Greet the Customer (Step 1)

Very few retailers make their customers feel welcome and comfortable when they enter the store. As a result, connections with customers are shut down, and potential sales are lost. However, a genuine and well-crafted greeting holds the power to forge meaningful connections and drive sales. In today’s episode—the first installment

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Quinn Lackey – Episode 202 – 7 Steps of the Sales Process

Businesses are experiencing the waning of the once-ridiculous demand from the Covid years and have a newfound hunger for the Seven-Step Sales Process. To begin Season 11 of the podcast, we are setting out to explore how each step of the Seven-Step Sales Process is executed by industry professionals who

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