Everyone looks at the facts before making a decision rather than just trusting their emotions, right? Wrong. The truth is that most people make decisions emotionally and then justify it logically—but why is that? In today’s episode, Tim sits down with Scott Hammer (Director of Sales and Marketing at Striven)

A lot of companies think that marketing is about getting your business in front the customer—but that couldn’t be further from the truth. Marketing is simply explaining the problem you solve for your customers. In this conversation, Tim brings on his friend and marketing professional Tyler Anders with Hoffman York,

Most companies struggle to grow their installation teams because they don’t have a good way to train new people. And whether companies realize it or not, the lack of installers is the biggest lid on the growth of our entire industry. In today’s conversation, Tim sits down with Mark Stoner (President of

One of the hardest things in business is taking over an existing team or organization. How do you inspire people to move into a new direction without tearing down the good things that have come before you? In today’s episode, Tim sits town with Jill McClure, the new CEO of

Most salespeople in our industry struggle because they don’t have a clear process to follow when they’re working with customers. This results in them wandering from feature to feature before leaving the customer with the vague instructions of “so let me know when you’re ready.” For today’s episode, Tim shares

The value of expressing gratitude often takes a backseat to marketing investments. But in reality, gratitude can be your most potent marketing tool. In today’s episode—the final installment of “The Seven Steps of The Sales Process Revisited” series—Tim talks with Brandi Biswell, an owner of Flew’s Brothers Chimney Service and