The Fire Time Podcast

For the industry and by the industry—these episodes will help you run a better fireplace business.

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Past Episodes

Dennis Deakin – Episode 208 – Pursue the Opportunity (Step 6)

Every sale has momentum, and pursuing the opportunity is essential to maintaining this momentum as time goes on. Just how do you do this? In today’s episode—the sixth installment of “The Seven Steps of The Sales Process Revisited” series—Tim has a conversation with Dennis Deakin, the sales manager at Sutter

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Alan Rush – Episode 207 – Call to Action (Step 5)

Put simply, sales is communicating wisdom to the point of bringing people to a decision. When it’s time for the decision, you must perform a call to action.  In today’s episode—the fifth installment of “The Seven Steps of The Sales Process Revisited” series—Tim meets with Alan Rush, the Owner of

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Jonah Lindley – Episode 206 – Explain the Process (Step 4)

Empowering the customer with choice is a cornerstone of effective sales. But how do you guide them through the process while ensuring they always feel in control? In today’s episode—the fourth installment of “The Seven Steps of The Sales Process Revisited” series—Tim sits down with Jonah Lindley, Branch Manager for

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Ryan Hall – Episode 205 – Advise a Solution (Step 3)

If you really listen to a customer’s problems, then you should know exactly what they need to solve them. In today’s episode—the third installment of “The Seven Steps of The Sales Process Revisited” series—Tim talks with Ryan Hall, the Field Operations Chief and Senior Tech at Winston’s Chimney, who has

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Holly Reed – Episode 203 – Greet the Customer (Step 1)

Very few retailers make their customers feel welcome and comfortable when they enter the store. As a result, connections with customers are shut down, and potential sales are lost. However, a genuine and well-crafted greeting holds the power to forge meaningful connections and drive sales. In today’s episode—the first installment

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