One of the hardest things in business is taking over an existing team or organization. How do you inspire people to move into a new direction without tearing down the good things that have come before you? In today’s episode, Tim sits town with Jill McClure, the new CEO of Read more…
Most salespeople in our industry struggle because they don’t have a clear process to follow when they’re working with customers. This results in them wandering from feature to feature before leaving the customer with the vague instructions of “so let me know when you’re ready.” For today’s episode, Tim shares Read more…
The value of expressing gratitude often takes a backseat to marketing investments. But in reality, gratitude can be your most potent marketing tool. In today’s episode—the final installment of “The Seven Steps of The Sales Process Revisited” series—Tim talks with Brandi Biswell, an owner of Flew’s Brothers Chimney Service and Read more…
Every sale has momentum, and pursuing the opportunity is essential to maintaining this momentum as time goes on. Just how do you do this? In today’s episode—the sixth installment of “The Seven Steps of The Sales Process Revisited” series—Tim has a conversation with Dennis Deakin, the sales manager at Sutter Read more…
Put simply, sales is communicating wisdom to the point of bringing people to a decision. When it’s time for the decision, you must perform a call to action. In today’s episode—the fifth installment of “The Seven Steps of The Sales Process Revisited” series—Tim meets with Alan Rush, the Owner of Read more…
Empowering the customer with choice is a cornerstone of effective sales. But how do you guide them through the process while ensuring they always feel in control? In today’s episode—the fourth installment of “The Seven Steps of The Sales Process Revisited” series—Tim sits down with Jonah Lindley, Branch Manager for Read more…
If you really listen to a customer’s problems, then you should know exactly what they need to solve them. In today’s episode—the third installment of “The Seven Steps of The Sales Process Revisited” series—Tim talks with Ryan Hall, the Field Operations Chief and Senior Tech at Winston’s Chimney, who has Read more…
Sales is not about bombarding customers with product information, but rather about taking a step back and truly comprehending what they need. In today’s episode—the second installment of “The Seven Steps of The Sales Process Revisited” series—Tim talks with Matt Bradley, the Partnership Manager at WhyFire and editor of The Read more…
Very few retailers make their customers feel welcome and comfortable when they enter the store. As a result, connections with customers are shut down, and potential sales are lost. However, a genuine and well-crafted greeting holds the power to forge meaningful connections and drive sales. In today’s episode—the first installment Read more…
Businesses are experiencing the waning of the once-ridiculous demand from the Covid years and have a newfound hunger for the Seven-Step Sales Process. To begin Season 11 of the podcast, we are setting out to explore how each step of the Seven-Step Sales Process is executed by industry professionals who Read more…