The Fire Time Podcast

For the industry and by the industry—this episodes will help you run a better fireplace business.

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Past Episodes

Episode 319 – Grant Falco – Sales is a Race to 10 Points

“Try to win the games that no one else realizes they’re playing.” This week, Tim dives into one of his favorite quotes with its proverbist, Grant Falco, President of Falcos Spokane. They explore everything from greeting customers, to effort towards finding answers, to how your parking lot looks in order

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Episode 317 – Gary Yoder – Serve First, Win Second

“At the core – every interaction, every connection that we make, we try not to ever look at an order as just another dollar. It’s an interaction with someone.” In this episode, Tim is joined by Gary Yoder, President of Sales and CMO at Stoll Industries, to discuss generosity and their

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Episode 315 – Kenneth Walker – Showrooms Part 3

“We’re treating people the way we want to be treated.” This week, Tim and Kenneth Walker pull a hat trick for a Part 3 of their discussion about the process of building a winning showroom. In this episode, Tim and Kenneth wrap up the showroom miniseries answering questions and talking about: Finish

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Episode 313 – Sales Lessons from Pat Butson

“Sales is a 30-minute love affair.” This week, Tim shares lessons from Pat Butson, a hearth industry legend who became Tim’s sales mentor in his retirement. With four decades of experience at Vermont Castings, Majestic, and Whitfield—plus a legendary handshake as a national arm wrestling champion—Pat combined fierce confidence with

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