“Service and installation is your moat—and I can’t cross it.” That’s a direct quote from an AI agent when Tim asked how specialty retailers stack up against big box and e-commerce. In this episode—the first Read more…
“It kills more people every year than HIV, tuberculosis, and malaria combined.” In this episode, Tim sits down with Shelby Kardas (Executive Director, StoveTeam International) to talk about the smoky-kitchen crisis affecting half the world’s Read more…
“Do you want them asking those questions to ChatGPT or their buddy who’s a contractor—or do you want them asking you?” In this episode, Tim kicks off Season 17 with Jonny Holsten (Owner and Sales Read more…