In this episode, Tim sits down with Dan Bonar (Vice President of Residential Sales, ICC Chimney) to unpack how a privately owned chimney company turned restraint into its sharpest competitive edge. Dan’s spent the last six years steering through a pandemic boom, a workforce that doubled, and tariffs that erased two weeks of work overnight.

In this episode, Tim closes out season 16 with the show’s traditional Q&A—answering the sharpest questions listeners submitted while he was on the road teaching, including some real pushback on the systems he preaches. It’s the practical, put-it-into-practice cap on everything the season covered.

Be honest: AI makes you a little nervous. Maybe you’re afraid it’ll take your job. Maybe you’re overwhelmed by all the advice about prompts and agents and which chatbot to use. Or maybe you’re just quietly hoping it’ll all slow down. Ethan Mollick says we’re underestimating our own agency in the age of AI. Instead of worrying about what AI will do to us, we should focus on what we choose to do with it.