A yearly printed playbook based on the eight departments of a hearth retailer.
Leadership
Sales
Installation
Service
Support Staff
Grounds & Warehouse
Showroom
Marketing
"I can't tell you enough how great this tool will be for the industry. You and your team have done amazing work."
Dennis Deakin (Sales Manager, Sutter Home & Hearth)
• Broken down by the eight departments of a hearth retailer.
• 20+ Articles written by experts from all over North America.
• Over 150 pages long.
• Every article available in audio format.
• Over three hours of audio content.
• Leadership assessments, job walk PDFs, service call forms, and more bonus content available via QR code.